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-->This article discusses an issue that occurs when you remove or update a provisioned Microsoft Store app by using the Microsoft Store and then running sysprep on the computer.
Original product version: Windows 10 - all editions
Original KB number: 2769827
Original KB number: 2769827
Introduction
Sysprep is a tool for IT administrators who want to prepare an installation of Windows for duplication, auditing, and customer delivery. The guidance in this article is intended for use by support agents and IT professionals. If you are a home user who is encountering issues while using Microsoft Store apps, see Fix problems with apps from Microsoft Store in Windows 10.
Several Microsoft Store apps include built-in Windows 10 and Windows 8 images. These include the Mail, Maps, Messaging, Bing, Travel, and News apps, among others. These are known as provisioned apps. Provisioned apps are staged in the image and are scheduled to be installed for every user of the Windows image at first logon. In addition to the built-in apps, you can side-load your own line of business Microsoft Store apps into the Windows image without having to publish them to the Microsoft Store. You can side-load Appx packages by using online or offline servicing commands that are available in DISM.exe or through the DISM PowerShell module.
Symptoms
Consider the following scenarios:
Scenario 1
- You are creating a custom Windows 10 reference computer that you want to sysprep and capture.
- You want to remove some of the provisioned Microsoft Store apps (Appx packages) from this reference computer.
- You run
dism -online /Remove-ProvisionedAppxPackage /PackageName:<packagename>
to deprovision the Appx packages.
When you run sysprep operation in this scenario, the operation may fail with the following error:
System Preparation Tool 3.14
A fatal error occurred while trying to sysprep the machine
A fatal error occurred while trying to sysprep the machine
Scenario 2
- You have an existing Windows image, and several Microsoft Store apps are side-loaded in the image.
- You want to remove some of the side-loaded Appx packages from your image and customize it further.
- You boot into the reference computer and run one of the following PowerShell commands to remove the provisioning of the Appx package:
- Remove-AppxProvisionedPackage -PackageName <PackageName>
- Remove-ProvisionedAppxPackage -PackageName <PackageName>
When you run sysprep operation in this scenario, the operation may fail with the following error:
System Preparation Tool 3.14
A fatal error occurred while trying to sysprep the machine
A fatal error occurred while trying to sysprep the machine
Scenario 3
- You are creating a Windows 10 reference image.
- You connect to the Windows 10 Store, and then you update the built-in Microsoft Store apps by using the Microsoft Store.
When you run sysprep operation in this scenario, the operation may fail with the following error:
System Preparation tool 3.14A fatal error occurred while trying to sysprep the machine
Additionally, in the SetupErr.log, you may notice the following error entries:
<Date> <Time>, Error SYSPRP Package <PackageFullName> was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.
<Date> <Time>, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.
<Date> <Time>, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.
<Date> <Time>, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralize' from C:WindowsSystem32AppxSysprep.dll; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP SysprepSession::Execute: Error in executing actions from C:WindowsSystem32SysprepActionFilesGeneralize.xml; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x3cf2
<Date> <Time>, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
<Date> <Time>, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80073cf2
<Date> <Time>, Error SYSPRP Failed to remove apps for the current user: 0x80073cf2.
<Date> <Time>, Error SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.
<Date> <Time>, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralize' from C:WindowsSystem32AppxSysprep.dll; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP SysprepSession::Execute: Error in executing actions from C:WindowsSystem32SysprepActionFilesGeneralize.xml; dwRet = 0x3cf2
<Date> <Time>, Error SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x3cf2
<Date> <Time>, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
<Date> <Time>, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80073cf2
Cause
Sysprep has an additional provider that's added in Windows 10 to clean Appx packages and to generalize the image. The provider works only if the Appx package is a per-user package or an all-user provisioned package.
- Per-user package means that the Appx package is installed for a particular user account and is not available for other users of the computer.
- All-user package means that the Appx has been provisioned into the image so that all users who use this image can access the app.
If an all-user package that's provisioned into the image was manually deprovisioned from the image but not removed for a particular user, the provider will encounter an error while cleaning out this package during sysprep. The provider will also fail if an all-user package that's provisioned into the image was updated by one of the users on this reference computer. Qr factory 2 9 6 – professional qr code creator.
Resolution
To resolve this issue, remove the package for the user who's running sysprep, and also remove the provisioning. To do this, follow these steps.
Note
To prevent Microsoft Store from updating apps, unplug the Internet connection or disable Automatic Updates in Audit mode before you create the image.
- Run the Import-Module Appx PowerShell cmdlet.
- Run Import-Module Dism.
- Run
Get-AppxPackage -AllUser | Where PublisherId -eq 8wekyb3d8bbwe | Format-List -Property PackageFullName,PackageUserInformation
.Note- In the output of this last cmdlet, check the users for whom the package is showing up as Installed. Delete these user accounts from the reference computer, or log on to the computer by using these user accounts. Then, run the cmdlet in step 4 to remove the Appx package.
- This command lists all packages that were published by Microsoft and installed by any user of that reference computer. Because the computer is to be sysprepped, we assume that these user profiles no longer require the package.
- If you have manually provisioned apps that belong to other publishers, run the following command to list them:
Get-AppxPackage -AllUser | Format-List -Property PackageFullName,PackageUserInformation
- Run
Remove-AppxPackage -Package <packagefullname>
. - Remove the provisioning by running the following cmdlet:Remove-AppxProvisionedPackage -Online -PackageName <packagefullname>
If you try to recover from an update issue, you can reprovision the app after you follow these steps.
Note
The issue does not occur if you are servicing an offline image. In that scenario, the provisioning is automatically cleared for all users. This includes the user who runs the command.
More information
For more information about how to add and remove apps, see:
In this article, we will discuss the best free cleaning apps for iOS devices i.e. iPhone and iPad in 2020.
Deleting redundant files, junk files, temporary files, caches, and cookies is the best way to clean and optimize your iPhone and iPad. Moreover, it is recommended to clean your device on regular basis to avoid memory hogs, slow and sluggish performance of your device. However, it can be time-consuming if you are cleaning your device manually. Luckily, there are best iPad and iPhone cleaner apps available on AppStore and websites that will not only enhance the speed of your device but also give you a brief info about the device’s used and free space.
In this article, we are going to discuss the 11 best iPhone and iPad cleaner apps. So, let’s get started!
List Of 11 Best Free iPad and iPhone Cleaner Apps 2020
List of Contents
1. Cisdem iPhone Cleaner for Mac
Have you ever faced the situation when you download a new game or update on your device but you get a pop-up message saying, you don’t have sufficient storage space? Sometimes, you delete some of the items like photos, apps, or music files to download your important stuff. If you’re one of them, then Cisdem iPhone Cleaner is for you. It is a practical tool that resolves all your iPhone, iPod, iPad touch issues such as slow speed, iPhone freezes up, or when it takes time to start up.
Features of Cisdem iPhone Cleaner:
- The app has a well-designed interface that makes everything functions operate super simple and easy to use.
- It is a fast and secure app that won’t cause any damage to your saved data and device.
- You can create full backup you iPhone and iPad before the optimization.
Note: In order to use this app, you need to connect your iPhone to your Mac.
2. iMyFone Umate For Mac
It is an intuitive yet powerful app that recognizes and removes all the redundant files, cookies, and caches and improves the performance of your device. iMyFone Umate Pro is a perfect way erase all data such as temporary files, junk files and uninstall unwanted apps in bulk.
iMyFone Umate Pro supports 3 security level to deal with your various requirement and needs. It offers ample of removal facilities for your personal data and keep your data secure. The app comes an advanced space saving analysis technologies that entirely examines the entire iOS storage usage and clear the data the maximum memory storage.
Features of iMyFone Umate:
- Delete the temporary files, junk files, cookie and cache with the one tap of your figure.
- It protects your privacy while deleting your private data.
- You can easily wipe out your data such as contacts, messages, photos and videos with zero percent recovery chances.
Note: In order to use this app, you need to connect your iPhone to your Mac.
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3. PhoneClean
PhoneClean, designed and developed by iMobie is an excellent iOS cleaning utility that brings users various features to perform in-depth cleaning & best-in-class privacy protection. It offers an array of maintenance tools that elevates your iPhone or iPad to the next level. The cleaning app effectively manages your RAM usage and other common issues that might hamper the performance of your device. Here are some major highlights of the iPhone/iPad Cleaner!
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Features of PhoneClean By iMobie:
- Offers a Quick Clean option to find and remove caches, large & old files.
- Lets you clear Internet traces like cookies, browsing history, logs, web caches and more.
- Optimizes the performance by cleaning junk files and associated leftovers.
- Multilingual cleaning app for iPhone/iPad that supports more than five languages.
4. Clean Doctor – All-in-One System Cleanup Toolkit
Clean Doctor is all-in-one system cleanup toolkit app for Mac, iPhone, iPad. It is considered as one of the best iPhone and iPad cleaner apps that smoothly allows you to manage your device smartly.
Features of Clean Doctor:
- Search and remove duplicate files from your iPhone and iPad such as emails, photos and contacts.
- It is a user friendly and easy to understand app that gives accurate system information display to manage your device in no time.
- The app allows you to remove and delete spam invitations and advertisements in Calendar.
Must Read: Best Password Manager for Windows 10
5. Magic Phone Cleaner
The most common way to optimize your smartphone is by deleting unwanted files, junk files app, and caches. With Magic Phone Cleaner for iPhone, you can clean your device in no time without losing any of your important stored data. It is compatible with iPod touch, iPad, and iPhone.
Features of Phone Cleaner:
- Available in twelve different languages including Japanese, Traditional Chinese, and Simplified Chinese.
- This simple yet fast cleaner requires iOS 9 or later version.
- You can delete the largest and multiple files with a single tap of your finger in seconds.
6. Phone Cleaner – Free up Storage on your phone
This is another popular cleaner app for iPhone. Apart from finding duplicate from your device, this app is an effective method to clean up storage on your device. It is the easiest and quickest way to clean up your storage space and to evade storage alerts when you want to download anything any new app and song.
Features of Phone Cleaner:
- It is helpful for removing and deleting the multiple photos and videos at the same time from the storage.
- The app also helps to free up more space on your iPhone.
- It is easy to use application, which you can use on almost all the Apple devices like, iPhone, iPad, and Mac.
7. Smart Cleaner:
Another free iPhone cleaner is Smart cleaner. The application is efficient enough to remove duplicate contacts, to analyze and clean disk space, to remove duplicate contacts etc. The application is having very easy to understand interface and it quickly clean up your device.
8. iRemover:
The app works well for iPhone cleaning. It helps you in removing duplicate photos burst shorts duplicate contacts, duplicate screen shots and create backups. This application is for optimization not for sparing memory on your iPhone. So, if you are looking for an app to organize data on your iPhone then this will be the best free iPhone cleaner application.
Must Read:5 Best Utility Apps For iPhone And iPad
9. Dr. Clean:
Dr. Clean a very nice free cleaner app for iPhone and iPad. The application is smart fast and an effective cleaner for your iPhone. It is loved by many users. You can start optimization in just one tap. It shows you large files and this allows you to clean large files in just one tap. It can also work as free iPad cleaner for your iPad.
10. iChecker:
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iChecker app is another in the list of best iPhone cleaning apps. It is a smart way to keep track of the memory and the Ram utilization on your iPhone. On just one taps you can see how much RAM is being used and how much internal memory is being used. This helps you to decide that when you have to spare some memory on your device and when you need to close the background apps. Apart from this application also helps you in the contacts optimization by clearing duplicates from the contacts and optimizing your existing contacts.
11. Junk File Cleaner :
The application is having some easy to understand tabs on its home screen which are very useful in just one tap you can find the processor usage, The ram consumed and the occupancy of the internal memory. It is having photos and contacts tab to optimize contacts and to organize collection of photos on your device. This makes it one of the best iPad clear as well.
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Overall, these were the best free iPad and iPhone cleaner apps that will surely help you to cleanup your device storage and speedup the performance of it. Other than these apps, if, you know any other free cleaner app for iPhone and iPad that can be useful in optimizing your iPhone. Share it in the below comment section!
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